Shipping policy

Shipping Policy

Processing Time:

All orders are processed within 1-3 business days. During holidays or high-volume periods, processing may take a little longer.

Shipping Methods:

We offer shipping within Kosovo and across Europe. Shipping options will appear at checkout and may vary depending on the destination and package weight.

Shipping Rates:

Shipping fees are calculated automatically at checkout based on the weight and destination of your order. Free shipping may apply for orders over a certain value (check current promotions).

Delivery Time:

• Domestic (Kosovo): 2-5 business days
• Europe: 5-14 business days, depending on the country and chosen method
  Please note that delivery times may vary due to customs or shipping delays.

Tracking:

Once your order is shipped, you will receive a tracking number to track your package online.

Customs:

For international shipments, customs fees or taxes may apply according to the destination country’s regulations. The customer is responsible for paying these fees.

Contact:

If you have any questions regarding your order or shipping, contact us at [your email], and we will assist you as soon as possible.